Live chat

Open from 4pm to 4am (JST)

Contact us by email

[email protected]

Frequently Asked Questions

All categories


QI can only see bank transfer and crypto currencies as withdrawal options. Why?
QHow can I withdraw from my account?
QWhat is account verification?
QIs there a fee for withdrawing?
QHow long does it take to receive money?
QWhat is min/max withdrawable amount for each method?
QIt seems my withdrawal request got cancelled and money is back. Why?