Question 1

I can only see bank transfer and crypto currencies as withdrawal options. Why?

Accepted Answer

If you wish to withdraw your winnings from credit card, or payment methods other than bank transfer, you will need to deposit at least once with chosen payment method.

Question 2

How can I withdraw from my account?

Accepted Answer

Easy, simply Select "Withdrawal" from the menu at the top right corner of the website (you need to be logged in). You are also able to request a withdrawal from 'Withdrawal' section on My Page. If you have made a deposit by a method other than credit card (e.g. Payz, Vega Wallet, etc.), your with...

Question 3

What is account verification?

Accepted Answer

In order to make a withdrawal, you might be requested to verify your account by submitting forms of identification.  You will receive a request email or on-site notification when it is needed. Please upload requested documents from 'Account Verification' on My Page.

Question 4

Is there a fee for withdrawing?

Accepted Answer

We have no fee in place for withdrawals as long as your last deposit was wagered 1x.

Question 5

How long does it take to receive money?

Accepted Answer

We will process your request for withdrawal within 24 hours of receiving it. We aim to receive your funds within 1 to 3 business days after we have processed your request. Please note that the processing time may vary slightly depending on the withdrawal method.  Also, we may request that you sub...

Question 6

What is min/max withdrawable amount for each method?

Accepted Answer

Here is the minimum and maximum withdrawable amount.   Payz : Min $20／Max $10,000 MuchBetter : Min $20／Max $10,000 Crypto Currencies : Min $100／Max $10,000 Bank transfer : Min $100／Max $10,000 Vega wallet : Min $20／Max $10,000 Jeton : Min $20／Max $10,000 Stickpay : Min $20／Max $10,000 POINT66 : ...

Question 7

It seems my withdrawal request got cancelled and money is back. Why?

Accepted Answer

There are some cases where your requested withdrawal amount return to your account once depending on our payment team's decision.

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Frequently Asked Questions

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