Question 1

What limits can I set?

Accepted Answer

You can set deposit limits for specific periods from the "Responsible Gaming" page.

Question 2

What is a deposit limit?

Accepted Answer

A deposit limit allows you to restrict the amount of money you can deposit over a day, week, or month. Once you reach your set limit, you will not be able to deposit additional funds until the next period starts. While you can remove the deposit limit, please note that it may take some time for t...

Question 3

I want to close my Mystino account.

Accepted Answer

If you wish to close your account, please contact Customer Support with your reason for wanting to close it.

Question 4

Can I temporarily suspend my account?

Accepted Answer

Yes, you can temporarily close your account for 1 day, 7 days, 1 month, 3 months, 6 months, or 1 year. If you wish to temporarily suspend your account, please contact Customer Support.

Support

Frequently Asked Questions

Responsible Gaming