Question 1

How do I register for a Mystino account?

Accepted Answer

You can register for an account by clicking the "Sign Up" button at the top right of the page.

Question 2

What should I do if I forget my password?

Accepted Answer

If you forget your password, go to the login screen by clicking "Login" at the top right of the home page. Then, select "Forgot Password?" at the bottom of the login screen. Enter the email address you used to register your account and submit it. A link to reset your password will be sent to your...

Question 3

Can I change my password?

Accepted Answer

If you wish to change your password, select "Forgot Password?" on the login screen to reset your password.

Question 4

Can I update my profile information?

Accepted Answer

If you wish to update your profile information, please contact Customer Support.

Question 5

Can I opt out of receiving emails about promotions?

Accepted Answer

You can change your email and SMS preferences from the "Message Settings" section in "My Profile" on My Page. Alternatively, please contact Customer Support.

Question 6

Is it mandatory to register my personal information?

Accepted Answer

Yes, registering your personal information is mandatory due to licensing regulations.

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Frequently Asked Questions

Registration and Account