Question 1

How do I register for Mystino?

Accepted Answer

Please register from the "Join" button on the top right of the page. The registration will be completed in few minutes!

Question 2

I forgot my password. What should I do now?

Accepted Answer

If you have forgotten your password, click "Login" at the top right of the home screen and select "Forgot password?" After that, enter the email address you used when registering and click "Send". A link to reset your password will be sent to your registered email address.

Question 3

Can I change my password?

Accepted Answer

You can do it. You can reset your password the link 'Forgot password?' from the login screen.

Question 4

Can I change my account information?

Accepted Answer

If you want to change your account information, please contact customer support.

Question 5

Can I block emails about campaigns?

Accepted Answer

You can do it. If you do not want to receive campaign emails, you can opt-out on My Page > Profile > Contact method. You may also contact contact customer support.

Question 6

Why do I need to register my personal information?

Accepted Answer

According to our license, registration of user's personal information is required.

Support

Frequently Asked Questions

Registration and account